At Bighorn Hearing Center, we want to help ensure you have all the information you need throughout your hearing health journey. Our partners at Oticon provide excellent educational walkthroughs and FAQs about the products we fit and service.
- Pair devices with an iPhone
- Unpair devices from an iPhone
- Clean your hearing aids
The safe way to clean and dry them. - Replace the dome (speaker covering tips)
For Receiver-in-the-ear or BTE instruments with thin tube (Corda). - Control your hearing aids
Turning them on and off, regulating the volume, and changing the program.
Are You Experiencing Any Of These Problems?
Distorted sound
What could be the cause?
1. Dirty or corroded battery contacts
2. Dirty or corroded battery
3. Hearing aid is switched to telecoil
What’s the solution?
1. Open and close the battery compartment several times
2. Clean battery surfaces with a dry cloth or replace the battery
3. Switch to an acoustic listening program, e.g., Program 1.
No sound
What could be the cause?
1. Dead battery
2. Clogged sound outlet
3. Clogged microphone opening
What’s the solution?
2. Clean the sound outlet or change the wax filter
Whistling or howling sound
What could be the cause?
1. Ear wax
2. The hearing aid is not inserted properly
What’s the solution?
1. Get your ear canal checked by a doctor
2. Remove and insert your hearing aid again
If none of these suggested solutions solve your problem, please contact our office and speak to our team or schedule an appointment with Dr. Blake.